James is our policy guru.

A public sector specialist with a strong track record of making products and services better for the people who use them.

James was one of the pioneers of policy design back in 2014, using his unique blend of policy and digital skills to build the DWP’s very own Policy Lab.

He was a leading light in the fledgling cross-government policy design community and also used his expertise to train over 250 policy professionals to be more open, user-centred policymakers.

After a 20-year civil service career spanning policy development, digital delivery and operational leadership James decided to bring his skills and experience to a wider audience, joining a hyper-growth consultancy in 2019.

James is best suited to organisations with big ambitions. He enjoys working with a broad range of subject matter experts to understand problems, develop ideas and turn them into reality.